Additionally, if you change your room to a date that has a more expensive rate, youll still have to pay the difference. I'm at the end of my rope with this hotel. This European Plan city hotel combines modernism and luxury dcor with the most spectacular views of the sea. Ranging from check-in areas, kids clubs, gyms, fitness centers and spas to restaurants, bars, elevators, guestrooms and all public and key areas throughout resorts, rigorous health protocols will be in place. This page is designed exclusively for hotel partners and travel professionals to improve your booking experience making it more secure, rewarding and stress-free. Overlooking two white-sand beaches in Tamarind Bay, Royalton Grenada Resort & Spa is the perfect destination for your next luxurious beach vacation with something for everyone to enjoy. With free WiFi, this 5-star hotel has a bar and a garden. We want the best for you and your loved ones. Theres a reason friends and families visit our properties year after year. Hotel and Vacation Rental Cancellation Policies - NerdWallet Yes, Elite Member Benefits are included in stays that qualify, including reservations made via the Royalton Resorts Toll-free numbers and the Royalton Resorts website. Private catamaran out of PM for group of 13? Blue Diamond Hotels and Resorts Inc. All rights reserved. At the, Yes, Marriott eGift cards are accepted at. If you are a travel agent making a booking for any of our destinations (with the exception of Cuba) and have an IATA number, please enter the number during the booking process when you select a Royalton resort in order to receive commission. Please note that this policy does not apply to Group or Wedding bookings, see below for our Group Booking Policy. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. They may be purchased at gifts.marriott.com. The Royalton Luxury Resorts Signatures Ideally Positioned in Paradise Location Only 25 minutes from Punta Cana International Airport, Royalton Punta Cana is perfectly located to explore golden-sand beaches, crystal-clear waters, luxury shopping, golf courses, cultural attractions, night clubs, and more. This influences which products we write about and where and how the product appears on a page. Our employees will also undergo health and temperature checks to ensure daily monitoring of fever or symptoms of COVID-19 before beginning their shift. Guests staying at Royalton Grenada receive: $600 in resort credits (restrictions apply) $80 toward a room upgrade upon arrival. These adults-only boutique resorts feature everything necessary to create relaxing, romantic moments including exclusive la carte restaurants, bars and crystal clear pools. Why leave the comfort of your room when you can have the finest cuisine delivered any time, day or night? All Rights Reserved. Also, if you used a third-party travel agency like Orbitz or Hotels.com to book, you will likely need to call that company (instead of the hotel brand) to change or cancel your booking. . Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, and elegant dinners and late-night snacks. All Rights Reserved. Theres also a Best Flexible Rate, which allows you to change or cancel your reservation 24 hours in advance and in some cases up to 6 p.m. local hotel time on the day of arrival, depending on the hotel. Higher room categories are not eligible for Points redemption. Its policy suggests that those hoping to cancel bookings should "contact the property owner or manager to discuss their cancellation and refund policies.". Our Sports Event Guarantee ensures you can cheer on every major international match from our sports bars while dining on traditional pub food and celebrating with premium drinks. 2023 Royalton Resorts. Book your luxury getaway at Royalton direct. However, Expedia says the hotel is sold out, so they had to call the hotel and make the change. For Marriott Bonvoy Award Redemption Stays: Please enter the correct number of children and the ages they will be at the time of check-in when making a reservation, to receive the correct pricing. Special requests are not guaranteed and are subject to availability upon arrival. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. I took it all way up to a supervisor, but she explained again and again that they were sold out and therefore could not shorten the stay. This information may be different than what you see when you visit a financial institution, service provider or specific products site. It is of utmost importance to protect the health of our employees as they continue to provide attentive and personalized service to guests. Perfect for families, couples and groups, you can look forward to Royaltons signature All-In Luxury vacation experience with reservation-free gourmet dining and entertainment for all ages including an on-site splash park and lazy river. Guests who book selected room types, such as Diamond Club room categories, will receive featured brand options by property. All high-touch surfaces on our properties have been identified and will be sanitized continuously throughout the day. Royalton Splash Riviera Cancun is a modern, luxury resort in the popular vacation destination of Riviera Cancun. Plus, the shores of Bavaro Beach are just a short walk or shuttle ride away. Change and Cancellation Policies Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. We have updated our room service process to ensure safe and distant delivery while maintaining our promise of excellent service. Nestled on the spectacular white-sand shores of Bavaro Beach, you can lounge by the beachfront pool with a cocktail from the swim-up bar or stroll along the endless stretch of sand. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. Explore a world of gourmet restaurants, poolside premium cocktails, beachside lounging, watersports, and nightly entertainment. Cancellation policies vary by brand, and even among properties within the same company. The four-star Royalton Riviera Cancun is a new all-inclusive resort that's both luxurious and family friendly. Special vacation moments begin in our most modern accommodations. Welcome to your refined home-away-from-home in the Caribbean. Treat your loved ones to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. This adults-only vacation resort has picturesque facilities, warm staff, exhilarating culture, and world-class cuisine. In a previous professional life, he wrote comedy until a nomadic lifestyle and a lifelong obsession with saving money turned his attention to travel rewards. Rooms booked at a group rate as part of an event, meeting, coverence or organized tour are non-qualifying rates and ineligible to receive Marriott Bonvoy Points. Pre-qualified offers are not binding. Sam Kemmis is a travel rewards expert at NerdWallet specializing in airline and hotel loyalty programs. Onsite food and beverages are included in the room price (some restrictions may apply). You want a travel credit card that prioritizes whats important to you. When the sun goes down, indulge in gourmet dining and signature cocktails at the resort restaurants and bars. If your rental is "Flexible," then you're entitled to free . Additionally, most hotels allow you to change or cancel up to 24 hours before your arrival day. Our All-In Luxury experiences at exceptional locations make our resorts award-winning traditions for everyone to enjoy. Upgrade to Diamond Club for elevated accommodations, services, and amenities. Additionally, most hotels allow you to change or cancel up to 24 hours before your arrival day. We are pleased to let you know that we have introduced advanced sanitation measures, new physical distancing guidelines, a 360 clean approach and an international Safety Assurance Team to provide a safe and comfortable guest journey every step of the way. more. I just don't understand why they couldn't cancel my reservation and then just re-book me immediately for the shorter stay. Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril is the perfect place for your next adults-only getaway. From continued enforcement of basic hygiene practices to implementing new and updated protocols to protect our employees and guests from the spread of harmful pathogens and germs, our hotel teams are trained and empowered to keep safe, take care, and be smart while delivering Safety-Assured Vacation experiences to guests. Your All-In Luxury vacation awaits on the lush tropical island of Grenada. Extra-person charges for the third, fourth, or more guests in the same room are at an additional price and are not included in the Award Redemption, as form of payment. If you fail to cancel by the designated time on your booking confirmation, fees may apply and will be charged to your form of payment. I reserved a 9 night stay in June in a 1 bedroom Presidential Suite. Cancellation policies are presented at the time of booking and are included in your booking confirmation. Airbnb allows owners to choose from six types of cancellation policies, ranging from "Flexible" to "Super Strict 60 Days.". But now, theres no longer a blanket coronavirus cancellation policy for new reservations. For more information or questions about reservations, please contact help@bluediamondresorts.com. Royalton Habana is the top destination for the most daring and avant-garde luxury travelers, seeking pleasure or on business. The following arenotincluded in the rate but can be arranged and purchased while you are at the resort (where available). Instead, youll have to adhere to the standard cancellation policy, which isnt exactly standard at all, as Best Western reservation cancellation policies vary by location. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. The resort-within-a-resort offers elevated privacy and complimentary extras like afternoon hors doeuvres and sunset toasts. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, Exciting water sports and thrilling water parks, Royalton Fit: a modern fitness center with instructor-led classes, Swimming pools, swim-up bars, and lazy rivers, Unlimited reservation-free dining, local and international liquors. Group bookings, including weddings, are subject to group terms and conditions. So how do we make money? If the total number of guests and/or their ages are different at check-in, the rate will be adjusted to reflect the correct count and ages of each occupant. Unwind by one of the sparkling pools offering attentive wait service or treat yourself to a pampering treatment at the Royal Spa. Please allow up to 10 days following the completion of your stay for any earned Marriott Bonvoy Points to post to your account. Marriott Bonvoy qualifying rates booked on royaltonresorts.com are eligible to earn Points for your stay and receive Membership tier benefits. Royalton White Sands is a property set beach front in the White Bay. All non-essential amenities in guestrooms will also be removed to minimize potential areas of infection. Bathing suits, wet clothes, or cut-off shirts/shorts. All Rights Reserved. Best Western previously offered a flexible booking policy on new and existing bookings, but the chain has not extended this policy. Please contact them through: Meal offering varies per property and destination, but most restaurants at Royalton Luxury Resorts offer vegan or vegetarian options. Best car rental flying into Cancun and driving to PM for 6 n, Price of trip to Isla Mujeres from Excellence Riviera Cancun, Now Jade Riviera Maya vs Now Sapphire Riviera Maya, Ceiba del Mar to become Desire Pearl Resort, Excellence Playa Mujeres vs Excellence Riviera Cancun. Please contact your group representative for assistance. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. Only 34 minutes from Montego Bay International Airport, our Montego Bay resort invites you and your family to explore local treasures including Dunns River Falls and Montego Bay Craft Market, as well as authentic restaurants and vibrant nightlife. The hotel reserves the right, at its discretion, to modify the room rate a guest must pay, to reflect the correct guest count, including children and their ages at the time of check-in, for such reservation. $150 toward spa treatments (six $25 coupons for individual use only; cannot be combined) $60 toward wine purchases (three $20 coupons for individual use only; cannot be combined) $45 toward wine purchases (three $15 . Refused to let us cancel trip in violation of their own policy The cost for cabana rental and services varies per resort and per destination. Or did you talk to a reservations centre in USA? Never miss a sporting event while on vacation. Discover a luxurious, all-inclusive Caribbean vacation where everyone is family at Royalton Resorts. At All-Inclusive by Marriott Bonvoy Resorts, the Points redeemed for an Award Redemption Stay cover the cost of the All-inclusive package, which includes, but is not limited to, the standard room (with existing bedding), room tax, service charge, resort fee, and standard food and beverage, for up to two people. This adults only resort has won multiple awards and earned top accolades from TripAdvisor for its outstanding vacation experiences. If you are attending a convention or group meeting and are individually paying for your room, and your room was booked at a qualifying rate, you will be eligible to receive Points and Elite Night Credits for the stay, as long as your Bonvoy number was given at check-in. Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. Different options of premium drinks and food that are not part of the All-Inclusive Experience, can be purchased on-property during your stay.