how to cancel puregym membershiphow to cancel puregym membership

Have a look at the cancellation and refund policy. See GTC. Cancel the direct debit with your bank and give 4 working days to your bank to terminate the membership. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. Day passes are subject to a fair use policy. Can't cancel your PureGym membership? If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). This can be removed during exercise. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. In some locations you can choose to delay the start date of your membership by up to 1 month. Our clubs have a check-in system with a turnstile. Free passes should be booked to start before the advertised expiry date. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. There are no rigid restrictions. You can get a new membership card at any time at the club for a fee of CHF20. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. Log in to the Members Area of your account. Read all the instructions given and confirm your cancellation. Freezing or Ending | PureGym If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Melde dich jetzt online an. After following any subsequent prompts, you should be all set to cancel your membership. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. The certificates are checked individually. A monthly charge is applied if you freeze your membership. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. Find out more about how to cancel your fixed term membership here. To change back, head to your profile section and change your membership back. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. Any recorded reps or times must be verified and signed off by a PureGym team member. They can even help you set up a new direct debit system without affecting your account and membership. If you are thinking about, How to cancel the PureGym membership? You can easily manage your membership online. You can freeze for free for 1 month. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. Once you are on the phone to a member of the team you need to explain that you would like to cancel your membership and why. If you already have an additional subscription, you can upgrade to the All in One. Go to the browser and log in to your PureGym Account. Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. If you are a monthly subscriber and want to cancel the membership, then follow the following steps to cancel the membership. Frequently Asked Questions (FAQ) | PureGym Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. We cannot guarantee the ongoing availability of each benefit. Therefore, it is not possible to bring babies and children under the age of 14 with you. If you really want to cancel the membership, then tell them. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. Further, that you will advise us immediately should your circumstances change. How To Cancel PureGym Membership in UK? - UK Business Ideas If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. You can cancel your PureGym membership quite easily online. From here, you can then pick the gym youd like to move to and the membership option that suits your needs. The promotional subscription is renewed at the normal rate that was in effect at the time the promotional subscription was taken out. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice. How do I cancel PureGym? By continuing to use this website, you consent to the use of cookies. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You can apply for a time stop with cause for the following reasons: You can apply for a time stop via MYPUREGYM. Becoming a member Change membership Book addition Pausing membership Renewal of my membership Premium contracts 24/7 opening hours Payment and membership card Fitness On-Demand Live Group Fitness Change of personal data Health insurance reimbursement Terminating my membership mypuregym.swiss Problems with access Offers Under 18 Membership Marketing The payment card details you provide when you join us will be used, every month, to pay for your ongoing subscription. As a Premium/Unlimited Member, you can pause your membership for 1 to 3 months per year free of charge and without prior approval. Yes. Yes, PureGym wants to keep you totally in control, any time of day. In most cases, you can cancel your membership anytime; however, if you choose to cancel through your bank, then you will have to wait 4-5 days for the transaction to go through and the contract to be officially terminated. You are more than welcome to bring your friends or acquaintances to work out with you in the gym. Cancelling a gym membership can be a tricky process, but don't worry - we have all the information you need! But you cant buy a further additional subscription. First cancel the additional subscription that you no longer want, giving notice to the end of its term. You can start using the additional subscription once you have completed the purchase and received confirmation. 2. You can join the gym at any time in the day or night. Whether youre moving or transitioning to a home gym setup, cancelling your gym membership can seem daunting. This can also be done digitally through websites like Xpendy. However, the email address can be changed at any time by an employee in the studio. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Alternatively you can email. Offer cannot be transferred to another person. Perhaps you have received an invoice or reminder because your membership fee is outstanding? How do I cancel my PureGym monthly membership. Alternatively you can email[emailprotected]if you prefer. From time to time we may need to increase the price of membership. Some of our gyms offer the option of anOff Peak membership. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. How do I cancel my Direct Debit monthly membership. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. Free freeze - you can currently freeze for free for up to one month. You can find an overview of all vacancies HERE Cancelling your PureGym direct debit? | PureGym PureGym is a private company in the UK founded in 2009 by Peter Roberts. We are a company registered in England and Wales. If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. 5. Hurry, ends midnight. If you are a fixed member and want to cancel the membership, follow the steps listed below. If youd prefer to send them a letter, you can terminate your contract that way as well. You can also multiple access from 2 to additional gyms near your study, home, or work. Offer can be used with Direct Debit monthly membership product only. Cancel By Telephone. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. Here you can: Go to MYPUREGYM and log in with your email address and password. This must be done at least three working days before your next payment. What we will do if we think your PIN number / Access Device has been misused: Should we believe that your PIN number / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. PureGym - Payments and Membership | FAQs | PureGym - PureGymArabia The headquarter of PureGym are located in Leeds, West Yorkshire, and the offices are located in London and Southampton. You cannot work out while membership is suspended. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. 2. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. PureGym on Twitter: "@byekitty To cancel monthly membership, you should Day passes are subject to a fair use policy. You cannot freeze your membership on fixed term membership. Yes, they are required to bring their ID's with them and show them every time they visit the club. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. How To Cancel PureGym 4. A valid ID of the parent or legal guardian and the declaration of consent are also required. How to cancel or freeze your PureGym membership Payments already made will be offset. Confirm. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! Please refer to the GTC for further information in this regard. You can find the club's phone number HERE. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. Cancelling a gym membership - Citizens Advice Well, you've come to the right place. Read more LINK TO CONTACT FORM. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. If youd like to add this option when joining, select the PLUS membership option. Continue with Recommended Cookies. Because you're on a fixed term membership our Member Services Team will need to cancel it for you. Search another category. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? You can upgrade to an All in One subscription at any time. How to Cancel Puregym Contract - Charleston Farmers Market You can add the addtional subscription to your existing membership on MYPUREGYM under "My contract" at any time. They'll then be able to re-join PureGym using their Vitality membership. If you have an annual membership, you can also change your contract with a member of staff at the club (except for individual studios). Tell them that you want to cancel your gym membership. Access is limited to only peak-off hours. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. When you join PureGym on a monthly membership, you'll pay for your first month and a joining fee, when you register. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). You can pause your contract via MYPUREGYM. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Or check out ourHelp Centrefor commonly asked questions. They will be able to answer your questions directly. Parking facilities vary from club to club. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. If you have any questions or if you have any complaints, please contact us. Manage Settings For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. They have a notice period of 10 days. Should you be able to work out again during the pause period, please let us know. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. You can receive a new Friend ID at the club for a fee of CHF 20. If you want to come back to us sooner, you can! They will confirm to you whether you really want to cancel your membership or not. Can't cancel your PureGym membership? | PureGym 3. Note: This does not apply to public holidays. Hit the Login option available on the top right corner of the screen and provide the necessary details. I cancelled it after the payment bounced. After all, many subscription companies try to manipulate you into staying with them as best they can. Response times may vary during our busy periods, weekends and bank holidays. Please ensure that all used masks are disposed of safely in one of the bins provided. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You can find all the information about changing studios under MYPUREGYM and apply online. In the latter case, you can book only Live Group Fitness that take place in your club. Scroll down to Cancel Your Membership and select this option. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. You agree to advise us immediately of any change to the Members Details provided. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. Your rights under this agreement will not be prejudiced. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. However, if you no PureGym is a people gym chain in the UK, offers affordable membership plans and access to state-of-the-art equipment and facilities. You can take advantage of these at any time. Guest pass can only be used once per day. The ticket number serves as proof of the submitted cancellation. may mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. Or check out our. To officially cancel, you need to do so four days before your next billing period. The easiest way to cancel your PureGym membership is through the online cancellation process. USE CODE: SAVEHALF. PureGym your a common gym chain in the UK, offers affordable membership plans and gain to state-of-the-art equipment or featured. We will be happy to reactivate your contract. We and our partners use cookies to Store and/or access information on a device. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Can I Get a Refund When I Cancel My PureGym Gym Membership? The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Scroll down and select the Membership cancellation option. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. PureGym withholds the right to amend or remove this offer at any time. Member Benefits will be made available in the member's area which can only be accessed by Together members. Go to their member service website member.service@puregym.com. Please note there is a 20 minute cooling off period after each use. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. will puregym be open tomorrow will puregym be open on monday will gyms be open on funeral day will gyms close on 19th september Is Pottery Barn Performance Fabric Worth It? Whether its freezing your account due to lockdown or cancelling your fixed term membership because of the transition to home workouts, Ive got you covered on how to cancel PureGym Membership. You can cancel it online. If we do so we will: (a) inform you, via email, that we believe your PIN number / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. You have access to a wide range of training classes, including cycles, legs, bums. If the online cancellation option is unavailable to you, please cancel directly through your bank. Step 5: Finally confirm cancellation Different Ways to Cancel Your Membership Online Then please contact the Member Administration Department via the CONTACT FORM. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online. From here, you can follow the cancellation instructions. Its important to remember that changing your payment date might result in slight change in your following payment, but this will even out over time. You can cancel the membership in easy steps. If you want to keep track of your payments, Nova can easily do this for you. Start date can only be delayed up to 7 days. Can I manage my PureGym membership online? | PureGym Thats why you can log in to yourMember's Areausing your email address and PIN to update and change whatever you like. If your home gym is no longer convenient, you can transfer your membership to a different gym. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Thanks to Nova Money, you can keep an eye on all your subscriptions in one place. The freeze will be applied from your payment date, so make sure it is added at least 3-4 working days before this date. Step 4: Select whether you would like to freeze or cancel. You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. How do I cancel my gift voucher or 1 to 30 day pass? With over 280 gyms, youre free to pick and choose according to what suits your location best. For Off Peak memberships, access is granted daily until 2 pm. Send us an e-mail with the RE: "Termination" to. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. The start date can only be delayed up to 7 days. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. Step 1 Log into the Member's Area linked here. A change of gym can be requested via MYPUREGYM. Currently, this change cannot be made on mypuregym.swiss. From here, you can follow the cancellation instructions. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. Tell them all the information carefully and make sure that you have told account details correctly, especially the account number. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Kicking off your membership and the way we do things at PureGym, Everything you need to know inside and out. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. Make sure you include relevant details such as your first and last name, address, and email. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. You can pick up your membership card at your CLUB at any time during the stated opening hours. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Please send us the certificate via MYPUREGYM. Can you cancel your PureGym membership at any time? They will ask you the detail about your PureGym account and also related to your payments. It just send you on on a constant loop. You don't have access yet? You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). Select 'Your Profile' and then select 'Freezing or Cancelling' 3. How To Cancel PureGym Membership Contract.