Contact us at 1 300 987 322. The 17-day roundtrip from San Diego also includes Ensenada. In addition, each guest will receive a Future Cruise Credit of 100% of the Cruisetour fare paid, which can be used on a new booking for any future voyage or Cruisetour that is booked by and sails by December 31, 2023. HAL's 2023-2024 schedule includes two "solar eclipse" voyages (ms Koningsdam and ms Zaandam) for total viewing during the eclipse over Mexico on April 8th (2024). Cruise travelers should remain patient and flexible with their cruise plans, as well as especially polite to overworked and understaffed crews, while cruise lines work to fully staff their vessels. We want everyone to feel comfortable when booking one of our great cruise offers available right now, knowing that they will be covered if their plans change., Do Not Sell or Share My Personal Information. San Diego is HAL's principal West Coast USA homeport since the 1990s. Since 1989, HAL offered as an alternative (at extra cost) the Netherlands-imported "Beukenhorst Koffie" in Main Dining Rooms, Lido Market (buffet restaurants) and other onboard venues serving complimentary coffee. HAL passengers visit Place Ville Marie and its observation deck (Au Sommet Place Ville Marie) for fabulous city views. Under Holland America Line's Flexible Cancellation Plan, guests who make a new booking by March 31, 2022, for cruises that depart on or before September 30, can cancel for any reason and receive a . We hope these credits will enable your clients to join us on another Alaska cruise this year or explore Alaska with us in 2023, the email said. In November 2015, HAL announced a USD 300 million fleetwide drydock refurbishment program. The new liners were ordered for Princess (ROYAL-class) and HAL (PINNACLE-class). All itineraries are 7 days except a 9-day holiday trip departing December 30. Carnival Cruise Line announced on Thursday, December 15, 2022, that they will be expanding operations from Norfolk withCarnival Sunshineto be homeported from the Old Dominion state beginning in mid-February, 2025. In 2018, HAL contracted ABB Group (Swedish-Swiss corporation specializing in robotics, marine power, and propulsion equipment) for installing shore-power systems fleetwide. Volendam's longer "Newfoundland & New England Discovery" itineraries (between Boston and Montreal) are with lengths 10-days (Quebec City, Baie-Comeau, Havre-Saint-Pierre, Corner Brook, St. John's, Halifax, Portland) and 11-days (Portland, Saint John, Corner Brook, Charlottetown, Saguenay). Princess recently made some minor changes to the food items offered through OceanNow. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. A change from Basic to Comfort constitutes a cancellation and is a new booking. (November 21, 2021 - March 27, 2022) 15 voyages to the eastern, western, southern, tropical Caribbean ranging from 7 to 11 days. Name changes are considered cancellations. For All Cruises of 15 Nights or Less: (Excluding MSC Yacht Club). VISTA-class are Zuiderdam, Oosterdam, Westerdam and Noordam. Stateroom's first and second passengers are both required to buy the package. Unfortunately, sometimes we need to change travel plans. Cruise Line Cancellation Policies: A Closer Look - Cruise Critic The work had been delivered last month. It has been a week full of cancellations, cutbacks and program changes, which Cruise Hive will update you on. 2022 world cruises and grand voyages canceled With the good news comes the bad, and Holland America has also announced the cancellation of Zaandam's 2022 world cruise and Volendam's 2022 Grand South America and Antarctica Voyage. Note: Holland America's cancellation penalties vary by itinerary. "Grand World Voyage 2022" (129-day roundtrip from Fort Lauderdale/Jan 3-May 12) was canceled. Cunard Line has similarly capped capacity aboard select sailings for June and July to maintain the expected guest-to-crew level for superior service while the ships are understaffed. The 2008-built MS Eurodam cruise ship is the first of two Signature-class Holland America liners, with sistership ms Nieuw Amsterdam. They are inclusive of 3-day cruising (between Vancouver-Juneau) plus scenic train travel (Juneau-Anchorage) on the White Pass-Yukon Route Railway. The overnight call at Honolulu allows guests extra time to explore popular sites such as Pearl Harbor, Waikiki Beach, Diamond Head State Monument, or enjoy an authentic luau. In terms of refund, guests will automatically receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what you paid for the cruise being refunded to the original form of payment. It was just another week across the cruise industry, and weve got all the coverage over on Cruise Hive, including Princess Cruises implementing price hikes for beverage and dining, a rescue by the Symphony of the Seas cruise ship, the possibility of a fourth cruise terminal in Galveston, the new Arvia LNG vessel delivered to P&O Cruises, Celebrity Cruises enters the metaverse world, new details revealed for the Carnival Venezia, impressive pool numbers for the giant Icon of the Seas and lots more. They were delivered in 2021 (Nieuw Rotterdam for HAL, at Marghera yard) and 2022 (Discovery Princess, at Monfalcone yard). HAL's first "pole-to-pole cruise" also features 8 overnight ports (Fuerte Amador/Panama City, Callao-Lima, Buenos Aires, Rio de Janeiro, Barcelona, Lisbon, Reykjavik). Guests should be aware that both the FCC and onboard credit do not have to be used just for an Alaska sailing, but can be applied on any Holland America Line cruise vacation. 121days or longer before sailing: $75 per person, 5530days: Deposit or 50percent of the fare (whichever is greater), 2915days: Deposit or 75percent (whichever is greater), 7461days before sailing: 50percent of the fare, 8975days before sailing: 25percent of the fare, 90days or longer before sailing: 15percent of the fare, 90days or longer before sailing: 15percent (deposit), 121 or more days before sailing: $100 administration fee, 151 or more days before sailing: $200 administration fee, 181 or more days before sailing: $500 administration fee, 121 or more days before sailing: $500 administration fee, 12091days before sailing: Deposit or 25percent of the fare (whichever is lower), 150121nights: Deposit or 30percent of the fare (whichever is lower), 120 or more days before departure: Deposit (15percent of the fare), 8676days before sailing: Deposit or 25percent of the fare (whichever is higher), 7561days: Deposit or 50percent (whichever is higher), 6031days: Deposit or 75percent (whichever is higher), 11991days before sailing: 25percent of the fare, 119106days before sailing: Deposit or 25percent of the fare (whichever is higher), 10591days: Deposit or 50percent (whichever is higher), 12091days before sailing: $250 plus administrative fee, which varies and can be converted to a future cruise credit (alternatively, for, 180151days before sailing: $250 plus administrative fee, which varies and can be converted to a future cruise credit (alternatively, for Owner's, Vista and Oceania suites, the penalty is 10percent of the cruise fare), 121days or longer before sailing: 25percent of the fare, 151days or longer before sailing: 25percent of the fare, 12191days before sailing: 15percent of the fare, 150121days before sailing: 15percent of the fare, 121days or longer before sailing: $200 administrative fee (may be converted to a future cruise credit), 120days or longer before sailing: $100 per person, 121 or more days before travel: Deposit (unless cruise is canceled within seven days of payment, then deposit also refunded), 12045days: No refund given; however, passengers can request a future cruise credit in the amount paid or move booking to a new sailing date (both with a one-year expiration), 121days or longer before sailing: $50 fee. For Cruises of Six Nights or More: (Excluding Suites and Concierge Staterooms): For All Cruises in Suites and Concierge Staterooms: Note: Holland America's cancellation penalties vary by itinerary. Holland America Group's current President is Jan Swartz (since December 2020) who is the Group President of four of Carnival's brands/subsidiaries (Princess Cruises, Holland America Line, Seabourn, P&O Australia) plus HAP-Holland America Princess Alaska Tours. Club Orange must be purchased prior departure (not available for onboard purchasing). Guests will receive a refund equal to 80% of the cruise cost. MS Nieuw Amsterdam's January 15 and January 22 . The 17-day "Panama Canal and Inca Discovery" connects the Atlantic and Pacific oceans, with a full transit through Panama Canal's lakes and locks. Now lounge access will be fully standardized, and only Pinnacle level guests (700+ cruise points) as well as suite guests will be authorized to enjoy the space. The Club Orange package costs USD 35 per person per day (on Koningsdam and Nieuw Statendam) and USD 25 pp per day on all other HAL cruise liners. Zuiderdam's 124-day "Grand World Voyage 2025" departs on January 4th (2025) and visits 46 ports (32 countries/6 continents). All HAL Alaska cruises and Alaskan cruisetours (Land+Sea Journeys) in 2020-2021 were initially canceled, but in 2021 NIEUW AMSTERDAM was rescheduled for Alaskan roundtrips from Seattle (July 24 thru Oct 2). The cruise line has announced that all cruises that depart or conclude in Canada are cancelled until 2022. The first scheduled for drydocks were Oosterdam and Eurodam, followed by Westerdam, Nieuw Amsterdam, Noordam,Zuiderdam,Amsterdam, Rotterdam, Volendam, Zaandam. On April 27, 2023, the birthday of Willem-Alexander Claus George Ferdinand (The Netherlands' King/1967-born), HAL debuted the company's new mascot "Lewie the Lion". ZAANDAM's "World Cruise 2022" (129-day roundtrip from Fort Lauderdale/Jan 3-May 12) was canceled. Mascot Makes His Debut on King's Day | Holland America Line Two . As part of its "Worry-Free Promise," Holland America Line also will continue to implement best practices for COVID-19 health safety including operating vaccinated cruises and requiring a medically-supervised negative COVID-19 test prior to cruising, the company said, in a press . (Volendam) 12-day "Historic Baja & Sea of Cortez" voyage departs on December 10th, 2023, and explores Baha Peninsula. Frequently Asked Question. HAL also allows adding of stopover flight segments. To accommodate the new April 3 departure, three voyages were canceled, and all guests and their travel advisors have been notified. HAL's fleet was fully operational by June 12, 2022. Cancel your vacation plans for any reason up to 24 hours before departure under our Standard Plan or right up to departure with our Platinum Plan. ROTTERDAM-class (R-class) are Rotterdam VI, Volendam, Zaandam and Amsterdam. Restricted Fares include cancelation fees and require full payment for the flight reservation at booking time. Holland America Line Extends Worry-Free Promise - Cruise Industry News HAL's Caribbean program is based mainly on ex-Florida roundtrips (7- to 21 days) and 6 ships - all leaving from homeport Port Everglades/Fort Lauderdale Florida. Which cruises have been cancelled in 2022? | Cruise.Blog The 11-day departure visits Portland ME, Saguenay, Saint John, Halifax, Corner Brook (evening stay), Charlottetown, Baie-Comeau. Westmark hotels allow Holland America to dominate completely the Alaskan cruisetour market, offering the most diverse and cheap "land and sea" Alaska travel packages. Holland America Line, part of Carnival Corporation & plc, has announced a slight increase in gratuity rates to take effect on all sailings from February 1, 2023. Rotterdam March 6-13, 2022 Cruise Cancelled - Holland America Line Transits range between 14-22 days and visit Aruba, California, Canada, Costa Rica, Colombia, Guatemala, Mexico, Nicaragua, Panama, Grand Turk. This policy is valid for any existing booked cruise or any new booking made by February 28, 2022. Fort Lauderdale (Port Everglades) Florida, Canada New England (Fall) / NYC-Quebec City, and the reverse, Transatlantic relocation crossings, back-to-back itineraries, 10- and 11-day "Panama Canal Sunfarer" are partial Panama Canal cruises to Gatun Lake, in addition to Cartagena Colombia, Colon Panama, Puerto Limon Costa Rica, Oranjestad Aruba, Half Moon Cay, (October 2022-April 2023) 5- to 14-day Caribbean itineraries, Panama Canal cruises, Southern Caribbean from Fort Lauderdale, 7-10-11-day itineraries, (October 10, 2021 - April 3, 2022) 23 voyages from San Diego CA - 15x Mexico, 6x California Coast, 2x Hawaii. Port Copenhagen Denmark - the pre-cruise tour package includes a night at Kronborg Castle (UNESCO Heritage Site) where guests are entertained by local actors providing a history of Shakespeare's Hamlet, then follow appetizers and beverages. 61 ports in 30 different countries and island nations, 8 overnights: Fuerte Amador (Panama City), Papeete, Sydney, Hobart, Adelaide, Fremantle (Perth), Cape Town, and Amsterdam. These itineraries range from 16 to 18 days and include visits to various Hawaiian ports such asHonolulu,Lahaina,Hilo, andKona, as well asEnsenada, Mexico. Ports on the 10-day itinerary include Baie-Comeau, Havre-Saint-Pierre, Corner Brook, St. Anthony, St. John's, Halifax, Bar Harbor. Holland America Line will restart the two ships in May when Volendam will explore Northern Europe and Zaandam will return to the Canada/New England region. The first offer is rebooking with 125% refund in FCC (future cruise credit) plus USD 250 pp in OBC (onboard credit) on any itinerary through Dec.31, 2022. Guests can continue to book with confidence through cruise lines flexible cancellation plan and new COVID-19 Protection Program. 7-day Eastern Caribbean visiting Grand Turk, San Juan, St. Thomas, and Half Moon Cay; 7- or 8-day Western Caribbean visiting Belize City, Falmouth, Ocho Rios, George Town, Cozumel, Half Moon Cay, Nassau; 7-, 9-, 10-, 11-, or 14-day Southern Caribbean visiting Amber Cove, Bridgetown, Oranjestad, Kralendijk, Willemstad, Philipsburg, Fort-de-France, Castries, Basseterre, Pointe-a-Pitre, Saint Georges, Port-of-Spain, Half Moon Cay, San Juan, St. Thomas; 6- or 7-day Tropical Caribbean visiting Amber Cove, Grand Turk, Half Moon Cay. The deposit due after the itinerary was released was $6800 which is $7000 with the $200 . Several Cruise Lines Cancel Sailings as Omicron COVID - Cruise Critic For All Cruises of Seven Nights or Longer: (Mini-Suites and Below): For The Haven Suites, Suites, Garden Villas and Holiday Bookings: Note: Fare penalties are inclusive of airfare purchased through the line, as well. Several Alaska cruisetours have been canceled just days before setting sail due to staffing shortages - what can passengers expect? The vessel (IMO number 9378448) is currently Netherlands- flagged (MMSI 245206000) and registered in Rotterdam . The cruise line offers itsCancellation Protection Plan options, which include a cancel for any reason and contain no exclusions for pre-existing conditions or age. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. This past week weve got coverage on cruise cancellations for three Carnival cruise ships, Royal Caribbean making adjustments for loyalty passengers, Holland America joining in on the latest trend of increasing gratuities, Carnival expanding on its offerings out of Virginia, and Norwegian Cruise Line making a difficult decision to cut 9% of its shoreside staff. Ports of call include Bar Harbor, and the Canadian destinations of Quebec City, Charlottetown, Sydney, and Halifax. The 4-day offers a call at. Not ideal, but life is busy, and things pop up. The program was launched in December 2018 (on Koningsdam and Nieuw Statendam) and available fleetwide since 2019. Next are listed HAL's first departures by ship (homeport/destination) in 2021-2022: ROTTERDAM (October 20, 2021/Maiden Voyage/Transatlantic from Amsterdam to Fort Lauderdale), NIEUW AMSTERDAM (July 24, 2021/Alaska from Seattle), NIEUW STATENDAM (Nov 21, 2021/Caribbean from Fort Lauderdale), KONINGSDAM (Oct 10, 2021/Mexico from San Diego California), EURODAM (Aug 15, 2021/Mediterranean from Piraeus-Athens), ZUIDERDAM (Dec 24, 2021/Mexico from San Diego California), NOORDAM (April 24, 2022/Fort Lauderdale to San Diego/Alaska from Vancouver), OOSTERDAM (May 8, 2022/Mediterranean from Civitavecchia-Rome), ZAANDAM (May 12, 2022/Fort Lauderdale to Montreal/Canada-New England), VOLENDAM (July 3, 2022/Norway from Rotterdam), WESTERDAM (June 12, 2022/Alaska from Seattle). Details regarding how much money you will get back, timeframes and processes are all things to know ahead of time. In December 2022, HAL became PPA's exclusive cruise line (Professional Pickleball Association). 15 days or less before commencing travel: no refund available. Compared to Vista-ships, they have 1 additional deck (between Lido and Observation) allowing more staterooms (mostly spa cabins) and public venues ("Tamarind", "Silk Den"). Operations restarted with Europe-Baltic itineraries (from Rotterdam Holland), followed by a mini-Mediterranean season from Venice (fall), Caribbean and South America voyages (from Fort Lauderdale) and in 2013 - Alaska (7-day from Vancouver). We start with letting you know that Royal Caribbean is removing Concierge Lounge access from Diamond Plus benefits. Contact us at 00800 1873 1873. Will cruises be canceled in 2022 as omicron, COVID-19 cases climb? Customer feedback/the price of airfares led HAL-Holland America Line to shift its deployment strategy and offer longer roundtrips from American Almaco announced the company had finished a catering modernization project onboard ms Westerdam. HAL's Europe 2021 schedule (ships Eurodam, Nieuw Statendam, Volendam, Rotterdam) was canceled. In 2023, voyages leaving from the USA (FL, CA, MA, WA) visited 225 ports in 91 countries. Norwegian Cruise Lines Pride of America, which offers sailings around the Hawaiian Islands, has capped capacity on popular voyages in order to maintain the proper level of service with fewer crew members. Contributor. "Rotterdam 1873" is a small-batch roasted coffee blend named after the port city Rotterdam and the year in which Holland America Line was established. Due to the COVID pandemic, HAL suspended its entire fleet's passenger shipping operations (all 14 liners) canceling all voyages with pre-scheduled departures in the period March 13, 2020, through June 30, 2021. The California roll, shrimp roll . Plenty of cruise news to catch up on from the past week, including coverage from Carnival, Norwegian Cruise Line, Holland America and Royal Caribbean. It could be one of several pre-scheduled experiences - like exclusive pre-opening shopping access, behind-the-scenes hotel department tour, private coffee chat with Music Walk musicians, etc. Both sailings are 7-day Caribbean roundtrips from Port Everglades (Fort Lauderdale, Florida USA). Passengers enjoy a daylight canal transit, with commentary on the open decks. Itineraries are roundtrip from San Diego CA, roundtrip from Vancouver, or between Vancouver-San Diego. (May-October 2022) 6- through 8-day "Canada and New England Discovery" between Boston and Quebec. Should you cancel your cruise as COVID surges? It comes down to - Yahoo Ports of call include Bar Harbor, Charlottetown, Sydney, Halifax. Note: The outlined cancellation fees for cruises of five nights and longer are also applicable toward Royal Caribbean cruise tours. (summer 2022) 7-day cruises between Vancouver BC and Whittier AK, along with a special 14-day Great Alaska Explorer roundtrip from Vancouver BC in September. Holland America Run has announced that it got abgebaut the requirement for guests on most voyages to take a pre-cruise COVID-19 examine, notwithstanding on her immunity status. Three Holland America Line Ships To Resume Sailing in Spring 2022 a special 5-day itinerary roundtrip from Vancouver BC on April 30th calls at, 4 Panama Canal transit ships (Eurodam, Nieuw Amsterdam, Volendam, Zaandam). Other upgrades included a new USB outlet (on the headboard), bedside LED lights, upgraded electrical outlets, lighted closet rod, new interactive HDTV system (allowing complimentary movies-on-demand, access to the ship's daily scheduled activities program, ship information - restaurants, bars, spa services, checking onboard accounts, Internet). Under the program, which also applies to bookings prior to Sept. 30, 2022, that depart on or before Dec. 31, guests who cannot travel due to a positive test or new governmental travel restriction will be eligible for a Future Cruise Credit. HAL-Holland America's first 'Pole-to-Pole' World Cruise (2025) meets a simultaneous 124-day Grand HAL-Holland America marks 150th anniversary in Rotterdam, Carnival Corporation unveils significant 2022 sustainability advances, HAL-Holland America announces 2024-2025 USA & Canada West Coast cruises, HAL-Holland America unveils 2024-2025 South America, Antarctica and the Amazon River itineraries, HAL-Holland America adds Boston/Bermuda/longer itineraries for 2024-2025 Caribbean season. For the 2024-2025 Hawaii cruise season, Holland America Line offers cruises to Hawaii on Koningsdam and Zaandam, with roundtrip itineraries from either San Diego or Vancouver. Holland America Line reached out to travel partners on Friday, June 3, with the news of the impending cancelations, and booked guests were notified shortly thereafter. On April 18, 2023, the company celebrates its 150th Anniversary. The cruise by ms Westerdam from Seattle WA departs on June 9th, 2024, in time for the summer solstice and features 12 Alaskan ports. Volendam's 133-day "Pole-to-Pole Grand Voyage 2025" departs on January 25th (2025) and visits 68 ports (28 countries/5 continents). All the 6x HAL Caribbean ships (Nieuw Rotterdam, Eurodam, Nieuw Amsterdam, Nieuw Statendam, Volendam, Zaandam) visit the private island Half Moon Cay Bahamas. An 80-min ling JetBlue flight from Fort Lauderdale (Florida) to Havana costs less than USD 100. Itineraries include roundtrip cruises from San Diego or Vancouver or cruises between Vancouver and San Diego. Zuiderdam's Mediterranean season also features roundtrips from Venice or between Venice-Athens/Barcelona. Volendam's 7-day "Historic Coasts" roundtrip from Boston departs on July 20th and visits Portland, Bar Harbor, Saint John NB, Halifax, Sydney. Some of the affected sailings are just a few days away, but the cruise line is offering generous compensation for the inconvenience and disappointment. In addition, a separate non-smoking area was added in the casinos of Nieuw Rotterdam, Nieuw Statendam and Koningsdam. Passengers can prepay cruise gratuities. The new program further guarantees HAL tour deals' exceptional value, competitive pricing, and best quality. Cruise News Today April 24, 2023 [VIDEO] Holland America Line has not clarified whether or not guests booked on sailings after February 1, 2023 can still pre-pay gratuities before that date to take advantage of the lower rate, which remains at $17 per person per day for suites and $15.50 per person per day for non-suites through January 31. Zuiderdam's 11-day Atlantic Coast repositioning (Quebec City to Fort Lauderdale) in October (2024) adds Charleston (South Carolina). Norwegian Cruise Line Holdings announced in the past week that it would be cutting back on its shoreside staff. The program also includes 117x 7-day voyages (ms Eurodam, ms Koningsdam, and ms Zaandam) between April-September 2024. The east-to-west route features a Panama Canal transit, Transpacific crossing (via Easter Island) to Australia, then up (via the Great Barrier Reef) to Asia (Indonesia, Sri Lanka), then southwards to South Africa, up to Seychelles and along Africa's east coast. And at the. Note that world and grand cruises (more than 25days long) carry separate cancellation policies. Under the promises Flexible Cancellation Plan, guests who make a new booking by Sept. 30, 2022, for itineraries that depart on or before Dec. 31, can cancel for any reason up to 30 days before departure and receive a Future Cruise Credit. Free expert cruise tips and news from Cruise Hive!