Tica Byrd, thank you for sharing your positive experience! He didn't know the AC wasn't working. The application & $50 for fee was submitted on April 12, 2022. the temp was near 90 in the home). Our records indicate that you have been provided with the required documents on 10/4/22. to keep sending out people to put band aids and create more damage. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. The rent was on part with comparable properties in the area; just check the comps, time on the market and rent to confirm. Get started managing your spaces and locations. Grace Property Management. Sincerely,*******************************. If they didn't have breed restrictions they wouldn't have so many houses on the market. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. Report this company in your location because they are taking advantage of innocent and desperate people. Complaints for Great Jones Florida, LLC - Better Business Bureau HQ Phone (239) 232-8416 Company Great Jones Alex Vercheski Current Workplace Alex Vercheski has been working as a Manager, Property at Great Jones for 4 years. Unfortunately, based on the information provided, we are having difficulty locating you in our system. July I noticed a warter leak in my walk-in closet coming from behind the wall. The application fee costly $50. Disgusting. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Apply now Together, we'll deliver a greater property management experience. Reliable premium management and maintenance. Date of experience: April 25, 2022. Walk-in payments are not accepted at any of our locations. No wiggle room or understandings. I was very skeptical to this being a scam considering it was too good to be true but Im desperate so I went to check it out. Vendor Partnerships - Great Jones Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. We were told by Great Jones that they would not fix it and we have to wait for the owners approval. My wife posted a scathing review earlier and it was removed. We would like to have a better understanding about your experience. Customer Reviews are not used in the calculation of BBB Rating. Hi Henry Noble, we appreciate your honest review. We have requested our move out team to process the security deposit as soon as possible. Leshia, we are disappointed to see your low star rating. Hi Brandi, we appreciate your honest review. Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. No missed payments or issues ever. He understands and does everything he can to make sure he can help everyone . We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. That took a month. They are also thieves. We left the house in better condition than when we moved in, as there were countless issues and things that had to be fixed while living there. Great Jones has told us a few weeks ago that a second check for the remaining amount had been issued but we have not received it or been giving confirmation of it being sent. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It has been 4 nights. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. They did it w/o even telling me. By combining proprietary technology with deeply experienced local teams and a network of skilled partners, its full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches. We are very sorry for this oversight. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Hi there, we appreciate your honest review. This feature is in beta and may change with future updates. I would consider the items related to the turn to be incredibly urgent, since these will impact the tenant's security deposit and there are deadlines set by the state of Florida related to how/when security deposits must be handled. We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. We have yet to have a maintenance professional come out and assess anything after almost 2 months of submitting maintenance requests. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. They kept $1000 reserve for each of the two units they were managing. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. Hi Jared, we appreciate your honest review. Please please please please please run as far away from this company as possible. I paid out of pocket to have the A/C repaired. No tenant should ever be forced to live with rats and this is absolutely unacceptable. Ive lived here 2 yrs and haved enjoyed my home! Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. What if I was a family member, would I get the same treatment? This is the worst property management company. It goes against our guidelines to offer incentives for reviews. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Michael Weiss was very helpful and efficient helping to get us this rental. Milwaukee, Wisconsin - Property Management - Yelp Hello ***** and thank you for your message. My elderly mother was charged about $200 to repair a mailbox that a drunk crashed into. I don't know if Great Jones is in this fraudulentscheme but as my property manager it is their duty to verify completion of work. We are very sorry to hear about the issues you are experiencing. Thanks. I explained and sent in paperwork showing I have a heart condition where I cannot be overheated. Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All Our goal is to have this repaired completed as soon as possible. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. This company clearly did not care about our well-being as tenants, and did not ever offer any solutions for these dangerous living conditions. Stealing money from their client base.Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Great Jones Property Management Reviews | Read Customer Service Reviews They cancelled my Dominion Account by closing an account that was previously on the address I am at. Stl area they only have cardboard houses. Again I am requesting before & after picture for each service request. We also ensure all reviews are published without moderation. Some of the issues included poor picture quality, lack of proactive marketing, lack of follow-up with leads coupled with poor workmanship from making the property "rent ready" that hindered my property from being rented at market rent. Business Profile Great Jones Property Management Property Management Contact Information 2977 Highway K Ste 309 O Fallon, MO 63368 Visit Website (314) 582-3228 Customer Complaints 21. Our local on-the-ground teams are experienced service professionals who support our owners and residents by making their lives as easy as possible. I even had to request new pictures and still the quality was subpart compared to similar property managers because they sent out a construction person to take the pictures as most if not all of their staff are remote. Great Jones - Overview, News & Competitors | ZoomInfo.com We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. Hi Kaeleii Riser, we appreciate your honest review. If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. They will not respond to your emails or calls and if youre lucky enough to get someone on the phone its with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. 176 total complaints in the last 3 years. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. They have several different locations:https://www.greatjones.co. I haven't received from Greatjones no information they are unprofessional & scammers. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. All our buildings are located close to public transportation, shopping, dining, outdoor recreation, entertainment, hot spots of Chicago nightlife, and have easy access to the lakefront. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. Do not use this company for any property management for your rental properties.Plus. they had NO IDEA that a squatter was in my property. Great Jones - Crunchbase Company Profile & Funding Thanks for everything. Dont recommend even applying for their properties. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. So residents can love where they live. Paulette Jackson, it's experiences like yours that really keep us motivated! We discontinued service March 18th, 2022. We rented our property from January 2020-July 2022. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! Avoid at all costs. Condominiums are very easy and almost never reject renters. We are moving out due to post hurricane *** damages and they are selling the home and. As real estate investors ourselves, we were sick of hearing about egregious upcharges on parts and labor, and frustrated by the lack of sophistication in management for the individual investor. No reason and will not communicate. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. It's August and still not fixed/replaced. I submitted a work order and called. 4.6 miles away from B Jonesinvestmet. Our focus? So I left the property "Rent Ready". To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. I currently am a renters and my house had a problem that was beyond tenant repair. Great Jones Property Management Reviews | Read Customer Service Reviews They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. Hi Shay, we appreciate your honest review. So property investors can thrive. Check out our locations in detail to see if you rentals fall into our servicing areas. Have a wonderful day. GREAT JONES - 13241 Bartram Park Blvd, Jacksonville, FL - Yelp scheme but as my property manager it is their duty to verify completion of work. The guarantor must be financially able and qualified to pay your rent as well as comfortably carry his financial responsibilities in case you default on the lease (generally 80 times one months rent). We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Great Jones: Employee Directory | ZoomInfo.com At this time we are monitoring this work order. We sent you a check in the amount of $1301 ON 5/10/22. Please see the statements we have sent you YTD. I placed an application on or about OCT 23. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Corporation that owns the property and acts as if they arent involved with actually making the poor choices residents have to suffer with. Contact our Indianapolis Leasing Team at leasing@greatjones.co. The house was absolutely gorgeous and asked for a link for the application. Please let us know if you received the final funds. As a matter of policy, BBB does not endorse any product, service or business. Our Field Operations Team is on the ground managing the appreciation of your property's value and your residents' decision to renew their lease in your home year after year. ******* will be contacting you with any updates to schedule. Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. By way of example, the bathroomsink supposedly fully functioning during the "rent ready" phase according to my tenant was damaged during the 05/06/2022 where I was charged $247.50. leasing@greatjones.co or (239) 201-2164 Own rental property? Super shady. I was not compensated properly for loss of use and no fees were removed from the rent being late as Ive paid half as I waited for a solution for this air conditioner unit situation. Hi Haley Darnell, we appreciate your honest review. Troubleman Jay, thank you for sharing your positive experience! Unfair business practices. While things were good initially, the past 6 months were a nightmare. Again, please refer to the original attachments. BBB Business Profiles are subject to change at any time. Pasquale has been awesome at responding to our needs and concerns thus far in our process. Hi Kimberlin Valentin, we appreciate your honest review. What Are We About? YOU! - Planned Property Management, Inc. For too long, property management has been something to endure, not enjoy. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. A minimum of three (3) years administrative/technical experience and knowledge of property physical systems. Hi Nadeem Iqbal, we appreciate your honest review. We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. For example if your rent were $3500/month, your salary would need to be $140,000/year in order to rent the apartment by yourself. Everything was destroyed by tenants and they paid nothing. I don't know if Great Jones is in this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. Stealing money from their client base. Read 1 more review about Great Jones Property Management. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Is that why the complaint was forwarded to you perhaps? My experience with GJ was quite literally the worst interaction I have ever had with a company. Browse all of our available rental listings, Or contact our leasing team: They gave me a few numbers and called upon arriving. My favorite damage is a photo they sent of leaves in the yard, citing $500 in landscaping damages. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Quality property management for the state of Wisconsin. I am a current resident. The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or . I had an anticipated move in date of the 19th of November. We are here for you, to give you good management. Property Management Service - Fort Myers, FL. Thats right they charging me fees when theyre no longer managing the property. Estimate was more than $4000. Darrius Mosley, thank you for sharing your positive experience! We will reach out to you directly and do our best to resolve this with you. Sincerely,*************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Our sophisticated tools deliver powerful insights and put your propertys events at your fingertips. At this time the vendor has been assigned to the work order. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I've been renting from a private owner for years. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. Lower costs, higher returns for you. Well guide you through the process. toilet sealing, quality of **********). For too long, property management has been something to endure, not enjoy. They took over Mgmt of a home I had been renting for years. They are money-hungry and the property managers themselves are impossible to get ahold of. This company is a scam and do not care about their tenants. Great Jones is building the modern operating platform for the residential rental asset class. We are awaiting our documents to sign our lease to our new home. Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. As a matter of policy, BBB does not endorse any product, service or business. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. International Association of Better Business Bureaus. Unfortunately, based on the information provided, we are having difficulty locating you in our system. I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! At the time you were vacating the property, the property was transitioning to another property management company. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. This is very frustrating and unacceptable! Great Jones. Property Management Service - Porch Hi Ebony Wallace, we appreciate your honest review. You stay in the loop but above the fray we communicate proactively and take care of the details so you never need to manage us. great jones greatjones co great jones florida llc great jones ltd jones property management llc jones realty llc Great Jones Global Presence Lower costs, higher returns for you. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. Again, they were great on the rental but the customer service on fixing things is completely non reponsive. With the latest turn of my property, the tenant's notice to vacate was not entered into their system. Hi Bryan Nicholson, we appreciate your honest review. Our focus? We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Outstanding loans, assets liquidation, credit and rent history are also taken into consideration. Indianapolis ranks in the top 30% of cities nationwide for its cumulative real estate appreciation. AC was repaired 4 times within 18 months by different companies under Great Jones supervision and I was charged again and again. They have refused to release the funds they kept in reserve for the properties.