Alexa will be able to discover it and we can create a routine triggered by it opening or closing. I tried buying those alexa buttons, but they were out of stock everywhere. When dealing with smart light bulbs this is a more frustrating problem. THE SMARTTHINGS BUTTON WILL HELP THE WIFE ACCEPTANCE FACTOR OF MY FORAY INTO ALEXA AND AUTOMATION. 4. Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. Asking whether you want to listen to rain sounds while you sleep. Onlyits not the SmartThings button. If you often change the wake word, then that may be the reason why your Alexa device is unresponsive. In my case, a router upgrade increased the security level on the firewall and restricted packets to http/dns/ftp. Meaning they have to be plugged in all the time. I HAVE BOTH DTHS LOADED IN SMARTTHINGS. I have an Alexa that I have had for several years. Then, connect with the correct WiFi network. I lowered the security to allow all packets WAN to LAN. Thats when we say that Alexa can be used as a man in the middle integration. So, be sure to ask the assistant to learn your voice. My wife will have an easier time using it. capability "Sensor" The Pierron DTH is for a virtual device. SO MY WIFE CAN RAISE OR LOWER VOLUME WITHOUT TALKING TO ALEXA WHILE ON THE PHONE. Are they connected to the same WiFi network? I cycled power on the ST hub, then did an ST hub reset. Because its going to work perfectly for both increase volume and decrease volume and the project will be done. JD: you say it found the physical button, but as far as I know, thats impossible. You can refer to their respective user manuals for that. It will take a while to set up the SmartThings system with the Alexa unit, but the configurations can be a bit complicated for some owners. Send a couple hours trying to pair them and reset everything from my router to my apps. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. All that you need to do here is to remove all of the power from the unit and then power it up one more time. Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. Alexa Device Is Unresponsive | Here's How to Fix It - ElectricalGang Newbie here. Both of these devices will show up in the smartthings mobile app. You will be able to turn the virtual switch part on and off just with the official smart lighting feature. . My Alexa device has lights on. 8 Ways To Fix WeMo Plug Not Responding To Alexa Heres a step-by-step video on how to change the WiFi network on your Amazon Alexa device: Note: Most smart devices only work with WiFi with a 2.4 GHz band. This is because their frequencies can clash and cause disruption to their connections. Note: Upgrading your internet plan increases your internet bandwidth as well. If you know how to change Alexas wake word, then this process is easy for you. If your smart device has an Alexa skill, make sure to enable it first. As an Amazon Associate we earn from qualifying purchases. Trying to get two devices from different manufacturers to talk to each other can be very frustrating. How is that going to control the volume on an echo device? In that situation even though Alexa can see the button nothing will work right.). Under Devices, click "Echo and Alexa.". Then exited. You can also disable it through voice commands by saying, Alexa, turn off whisper mode.. Go back and read the long post I just put up. This is especially true if youre keeping track of the inferences from other units and the clarity of the voice commands. If theres none, you can try uninstalling and reinstalling the app. Ill experiment with deleting one, then the other. JD: When you create a virtual device you then would have two devices, the original physical button that you can hold in your hand and the virtual device. Since it works with WiFi, your smart devices should stay on all the time. You just have to switch on the lights again manually. And this firmware updates from time to time. To help you out, heres a quick guide on Alexas LED indicator: Learn more: Why is my Alexa not talking back? And Alexa can only detect it once your new device is connected to a WiFi network. Or at least use the Amazon Smart Home as your buying reference. ( 2nd post) I hope I posted in the right section. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. definition (name: "Simulated Alexa Switch", namespace: "bjpierron", author: "bjpierron") { Perhaps your guests had switched off the lights in the guest room when they left. To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. Hello. Unplug the power adapter from the wall socket. When you do that, your WiFI will disconnect from every device. All that youre trying to do here is make sure that the room is not cluttered with extra wireless units and that your commands are clearly registered in the system. Im open to any suggestions you may have. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. Make sure to leave it unplugged for 1 minute for all caches to clear. Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. A wide range of smart devices can be linked with the SmartThings hub. So, you have to be really close to the device to hear its response. It cycles through the blinking and the colors but refuses to pair with Alexa. Nine times out of ten, you will find that the command was not registered properly, and you need to do a bit of tweaking here. Alexa does not recognize the device. Otherwise, the issue will be out of your hands, and you will not be able to get any response from the device. So I used two device handlers. All of my devices became unresponsive at once with Alexa. IN ALEXA, IN ALL DEVICES, ITS LISTED AS VOLUME BUTTON WITH THE ICON THAT RESEMBLES A DECORA-TYPE PADDLE SWITCH. From there youll need to re-add the device from the manufacturer's app. It is inexpensive, which is why the majority of customers choose this automation hub. However, if you find there to be hardware issues, try calling an expert from the SmartThings team. To check the Alexa compatibility of your smart hub: If your smart hub model didnt show up, then your device is not Alexa-registered. Note: This article tackles scenarios where Alexa is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum etc.) You use it for a completely separate virtual device. This allows Alexa to receive update notifications. Alexa cant communicate with unregistered devices. There is simply no gain in trying to get through the fix when youre not even sure about the issue. This was an original 1st gen Echo remote. Were talking about the handheld remote for the echo device. Or at least in the same room. And they use more data compared to other devices. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Dont give me that silent treatment!. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Im not trying something that is 10+ in difficulty. If thats the case, then Alexa wont be able to control the room lights. JD Roberts, I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. You can fix a malfunctioning app by updating it. Alexa skills are smart device apps or features inside Alexas system. IM TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. Disabling the skill unlinks your Alexa and Manufacturers accounts. So voila! This file has been truncated. Someone in your household may have changed the name of or the password to the Wi-Fi network, in which case youll need to reconnect your phone along with all smart home devices. I thought Alexa devices update automatically. You can do that by setting a time limit when using certain gadgets. Ive checked to see if the manufacturers app is fully up to date and if not, updated it. Lets take a look at the best ways to fix an unresponsive Alexa device. All items are connected and can be controlled by smart things app. The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. Remove the smartthings button from your account. SmartThings works with Alexa, Google Assistant, Phillips . With my ST Button approach, it was gonna be: Thanks for that long post. But we cant Use a smartthings button as the trigger. With the problems Im having, Im thinking of throwing in the towel. To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable mobile data and then in Google I search for speed test. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. But Alexa will never see that button. Thats why you dont have to pick one for it, it will automatically be picked for you. It looks like the Tuya / Smart Life cloud service had an outage for a number of hours on the 10th of June which was the problem. After that, you can add them again to the Alexa application and then try issuing voice commands. Your list of devices in the smartthings mobile app is going to show two separate devices: your SmartThings button and zebra (a virtual device). YOU STATED The physical button uses its own original DTH. NO DTH WAS PROVIDED. I had one device unavailable with Smatthings recently, but the device still worked. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. Thanks so much for the lengthy, tailored and specific response. ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. Any suggestions? Alexa Isn't Controlling Smart Home Devices; Connect Smart Home Devices to Alexa; Connect Zigbee Smart Home Devices to Alexa Using Your Echo with a Smart Home Hub; Create Smart Home Groups for Alexa; Use Your Echo Device as a Bridge for Ring Smart Lighting; Remove Smart Home Devices from Alexa; Set Plugs or Switches as Lights in the Alexa App A factory reset wipes the device completely and returns it to its original form. However, if you browse community forums, then youll find customers complaining quite often about issues with their smart hub. If it is, remove Alexa from your Linked Services in the SmartThings app's settings before re-adding. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Unless you change it back to default. Then, enter the smart hub brand or model on the search bar. You might try the reset. So, your best bet is to check for interference. As a result, the smart device will fail to connect with your Alexa device as well. How to fix 'Device is Unresponsive' message with Smart Plugs and And users receive these updates by updating their apps. Alexa will not respond to my voice. Daniel founded Smart Home Perfected in 2019 as a personal passion project. IN CLOSING: Alexa reports of the button: The device is unresponsive. Ok, thats very helpful. You must first open the Alexa application. Then we can figure out what steps you need to take, because I think you have mashed together a couple of different solutions for different use cases.. I gave you an eBay link for one. It's connected and recognized by the Smartthings hub But Alexa reports "The device is . Everything worked perfectly for about a year and now every week or so random bulbs are unresponsive. It's possible that one of the Echo devices is an Echo Plus, but I can't see anything in the app or on the Echo itself that indicates this. If you find your device in Alexas Skills, then try Disabling and Re-enabling the Skill. I also bought an Alexa controlled TV that I never got to work. My mindset: Other people use the ST button. Tip: If you dont want to leave smart devices switched on all the time, consider creating Alexa routines. Maybe the bjperrion DTH is outdated (and only works with the classic app, but that doesnt seem like it could affect operation), or some other incompatability. meross Smart WiFi Table Lamp, Bedside Lamp, Compatible with Apple We even tried removing a device and Alexa cannot now find it. Verify the device is powered on (options will vary by the device). While youre at it, check if theres accumulated dirt on the speaker power port. metadata { You can go to your Alexa app and try disabling and then re-enabling smart home skills. But if its crashing or lagging, your new routine may not be saved. As you can tell, its a useful technique for all kinds of devices. JD said: My Sony Smart TV had a responsive alexa for 18 month One day she stopped responding. You press the button, Smartlighting automation turns on the zebra switch which then makes the zebra contact sensor open, Alexa recognizes that it opened and runs the routine that plays the dog barking audio. There are no other methods that you can use to fix the programming bugs with the device itself. FAQ: Can I trigger an Echo Action without Speaking to It? As you can see above, updating the app version usually doesnt require you to set up the device again -whereas this approach will. And deleting it doesnt make any difference. Hence, before jumping to any conclusions, check that the button is turned on. I hope. Thanks, Ill look into that handheld device. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.) In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. Also: The 3 best smart home bridges: Make opposites attract That means that it doesn't tie you down to a single smart home assistant; you can easily add this plug to the natively compatible automation systems (Alexa, Google, and SmartThings) or simply use the Kasa Smart app to control it.