Borrowers will see increased account service capabilities with the new partnership. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. If you have any questions or need assistance, please reach out to our Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. If you have any questions or need assistance, please reach out to our A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Loan Servicing At GMFS LLC, we want you to feeltaken care of. Do you want to view informational videos regarding the servicing of your mortgage? A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Welcome to Servicing Loans. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Online: Log into your account and select the Payoff Quote option located on the Home screen. ", I want to compliment my agent on her professionalism and sincerity. If you have any questions or need assistance, please reach out to our For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. At Angel Oak Home Loans LLC, we want you to feeltaken care of. All rights reserved. Please try again. Have you recently received a welcome packet from us? 125080 IDSPub#0183548 TS#WA-22-946753-BF NOTICE OF TRUSTEE'S SALE https://gmfsmortgage.servicingloans.com 1-866-392-1860. You entered an incorrect Username Please sign in to access your account. creating an account at the Insurance Loss Claim Website. Make a payment Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. How To Deal With Specialized Loan Servicing If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. To Request a payoff statement for your loan. A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. The Bureaus investigation found that since January 2014, SLS violated the Real Estate Settlement Procedures Act (RESPA), its implementing regulation, Regulation X, and the Consumer Financial Protection Act of 2010 (CFPA) by taking prohibited foreclosure actions against mortgage borrowers who were entitled to protection from foreclosure, and by failing to send or to timely send evaluation notices to mortgage borrowers who were entitled to them. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. changing the Bill Pay amount at your financial institution. Villegas et al v. Specialized Loan Servicing, LLC et al Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Angel Oak Home Loans LLC We Move Business Forward Please be advised that Specialized Loan Servicing LLC is not a lender. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Mortgage Servicing - FirstBank Mortgage Learn how we're bringing together the industrys best talent to deliver servicing solutions that set us apart. You, your carrier, or agent can upload your latest insurance information. Set up your account. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. The overhaul would eventually centralize the student loan servicing system . What payment methods does Specialized Loan Servicing accept? those websites. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. And we do it all on a global scale. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. All disputes must be sent to the designated address found under the Disputes tab. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. By clicking the continue button, you will leave our website and be redirected to a third-party web site. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. Subservicing - Computershare Loan Services Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. GMFS Mortgage Loan Recast Info and Application. You can find our . Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States SPS in not responsible for any content on this page or any third party content that may be accessed via this page. Enroll in paperless communication today. CMC Funding, Inc: NMLS ID 41998 Original review: Dec. 30, 2022. Specialized Loan Servicing, LLC, CITIBANK N.A., AS TRUSTEE FOR BEAR STEARNS ASSET BACKED SECURITIES I TRUST 2006-HE4, ASSET-BACKED CERTIFICATES, SERIES 2006-HE4, Does 1- 10 and Citibank, N.A. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. The security and privacy policies of the third-party may be different than those of SLS. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. LenderLive Network, LLC: NMLS ID 1607 Please use the information below to contact the servicer for your loan. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Download forms Watch how-to videos Read our general FAQs Read our adjustable rate indices FAQ Read our blog. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. ", "Great customer service quickly helped resolve missing payment, pleasant staff! P.O. This portal provides its users with real-time access to account information, in a secure and user friendly interface. The Bureau's investigation found that since January 2014, SLS violated . Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. FirstBank instructions how to enable JavaScript in your web browser. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Here are somecommonly used forms tomanage your mortgage account. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Angel Oak Mortgage Solutions LLC To view all available payment methods, please click here. Achieve Loans Computershare Limited 1996 - 2023. No endorsement has been given nor is implied. State Licenses for Specialized Loan Servicing Terms and Conditions NMLS Consumer Access. GMFS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. Send a check, cashiers check, or money order to the appropriate address below. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. The security and privacy policies of the third-party may be different than those of SLS.
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