We will then send parts as per your warranty. Cleaning the Air Outlet. (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/120-volt outlet.WARNING: Only use Dimplex approved 24V DC power supply, min. Each log is a separate component that needs to be placed on the grate. Dimplex opti myst changed the way electric fireplaces looked forever. 2022 Go Assist is a trading name of BIG Warranties Limited, which is authorised and regulated by the Financial Conduct Authority under FRN No. We're proud to have a network of engineers across the UK, allowing us to offer you a nationwide service based on the values of a small family business. 2022-01-15 I have a Dimplex Opti-Myst and it's become faulty. . Lift out the sump tank being careful not to spill any residual water. The transducer and the fan unit are connected see more I have recently replaced a fan unit of the type you have purchased to my Dimplex Optimyst model OMWEC20. Running a waterline is an absolute must! . . Dimplex Opti-myst Black Electric Fire . NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. As the mist rises up through the logs or coals, the light reflects against the water creating a convincing illusion of flames and smoke. . If only one bulb has failed, turn off the fire and wait until the working bulbs have cooled enough to be safe to touch. Check the water in the sump and identify if its sufficient for the sump to cover the transducer. So, if you plan to have a Dimplex opti-myst at your place and you have a small space then it is not cut out for you. If the issue continues after all these steps, contact Dimplex service by filling out their service call request form. The Faber Opti-Myst Cassette M : Flagstaff Flagstaff FLG20: Gala GALA: Gosford GOS20 . It can easily be removed by lifting each of the components directly up. Electric Heating Electric Heating. Reading the user's manual to see if you are handling the remote correctly, replacing batteries, and checking if there's any other source causing radio frequency disturbance is easy to do. One bulb isnt working. . We decided it would be fun to build a wall of fire in our showroom being that we are a fireplace install team and all! Opti-Myst | Dimplex .3000370500RPRemote Control Receiver & Housing. The flicker motor may be defective. 18 months is what the life of a Dimplex transducer tends to be. . Ensure the water is replaced from the tank every 2 weeks. To confirm it is working correctly, remove the water tank and mist nozzle, and then gently insert the small cleaning brush (supplied with your Opti-myst) into the air outlet from the fan housing located on the top right hand side of the sump. . If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen DimplexAmericas may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-small-rectangle-1','ezslot_26',179,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-rectangle-1-0');Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services.The purchaser is responsible for the removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealers or service agents place of business.This limited warranty does not entitle the purchaser to on-site or in-home services. Limescale starts forming if tap water is used, which further affects the performance of the smoke and flame effect of the fires. 2011-07-07 The Opti Myst fire uses a water tank cleverly located under the internal workings of the fire to transform water into myst (similar to what some people do with a pond). . Power Adapter Set. Order a new remote, new logs, or any other replacement part you need to extend the life of your Dimplex fireplace or heater with easy to order replacement parts, delivered right to your door. NOTE: Once the mist has been activated, the unit will have to be turned Off, using either the momentary button, on the unit, or the Off button on theremote control, then back on to return to Level 1 Logs and Light only operation.Battery Replacement. . This is a very attractive looking good quality heater., ideal for heating smaller rooms. window.open(url, "_blank"); . Have a question? 2023 Glen Dimplex UK Limited No.1313016. . . If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. <]/Prev 644858>>
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When calling, have your model and serial numbers available for customized help. This is the main reason that causes some severe issues in the Opti Myst fire. Dimplex opti-myst fireplace fault Analise Attard 2 subscribers Subscribe 0 Share 192 views 1 year ago As you can see, the myst is being produced only from the left side, the right side is where. This easy tank supplies water by the creation of name which you turn, produces a flawless illusion of grain and flame. However, if you decide to move the unit to perform cleaning ensure that the logs are stable before moving.The water storage system is located behind the backlog. . . Replacement parts. In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above). Opti-myst troubleshooter | Dimplex Make sure that you correctly have your transducer seated in the sump and that the fan filters position is also correct. 96 0 obj
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2019-01-13 This fire is operated manually and the function controls are located on the unit. 0000025401 00000 n
Both. 2.7A.The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.What this limited warranty covers and for how long products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. $('.h-btn').on('click', function(e) { We also repair boilers, plumbing, drainage and electrical faults as well as boiler installations & locksmith services. My opti mist fire has completely pack up and will not light up at all. and is designed to be recessed to maintain the seamless appearance of any Opti-myst installation. To access the transducer: Remove the top cover by turning the retaining tabs on both ends of the water reservoir. Our support page is full of valuable information that can assist you Get support Maintenance Opti-myst Pro Box Heater Surface Cleaning To remove fingerprints or other marks, the exterior finish can be cleaned with a damp cloth with a mild detergent. Water Reservoir! . Show More. . Check to see if there's 240V on the motor. Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above).IMPORTANT INSTRUCTIONSWhen using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. Electric Fireplace Repair (Dimplex) - YouTube . Unit My Dimplex Electric Fire the Optiflame has stopped working the fan heater works, is there a replacement part ? . Built-in Fireboxes. Electric Fireboxes/Inserts Revillusion Electric FireboxesRevillusion 20. I feel like a feature this large however. When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. . The last one lasted 12 months. 500/1000 Focused on Commercial Explanation of the different technologies Remote control overview Service_Handboek_2020_EN.indd 24 29/11/19 09:27 ! . Log Grate Installation7 . . . Can be paired with for CDFI1000-PRO or CDFI500-PRO. (Figure 4)This will synchronize the remote control and receiver.Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! . Industrial Heaters. Flame effect Opti-myst. If you can't work out how to do that it'd probably be a bit (read: Lot 2021-08-21 When you find Dimplex electric fire flame effect not working, the followings may be the cause: The wiring is loose. Then here Im, troubleshooting the Dimplex Opti Myst problems. . We and our partners use cookies to Store and/or access information on a device. The active user has changed. . Order a new remote, new logs, or any other replacement part you need to extend the life of your Dimplex fireplace or heater with easy to order replacement parts, delivered right to your door. The Dimplex DLGM29 Opti-Myst Open Hearth Fireplace Owner's Manual provides important safety information, instructions, and precautions for installation, use, and repair. . $(obj).find('span').text(response); You can also call 888-346-7539 to reach a customer support representative. Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect. The perfect way to have a worry-free 360 fireplace. . Opti-Myst | Dimplex Are you a trade or supplier? Bought a new must generator plugged in still not working. . The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty. Outdoor Heaters. Dimplex Optimyst transducer - YouTube Dimplex opti-myst fireplace fault - YouTube Jim. The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty.Replacement Partsif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-4','ezslot_15',101,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-4-0');Power Adapter Set. IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate. . (Not Included)! ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. The fire now works perfectly and performs better than it did when it was new. Use filtered water whenever possible. Install transducer so that it is sitting level in the circular holding area in the Reservoir. . Fire part works ok. Dimplex Heating, Fan Heaters Fan Not Working. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your Log Grate.STOP NO NEED TO RETURN TO THE STORE, Questions with operation or assembly?