Call us at 800-259-5642 if you need help finding the perfect cruise. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. All FCCs (new and existing) must be used on a sailing . has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. You get more when you book with us instead of booking directly with the cruise line. 2023 Celebrity Cruises, Inc. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If you do not opt-in to receive a Cruise with Confidence FCC, the cancellation policy tied to your reservation at the time of booking will continue to apply. celebrity fcc transferable From August 2022 Travel + Leisure, published by TI Inc. Choose from a wide variety of Caribbean sailings aboard our award-winning fleet, including our revolutionary Edge Series ships. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. Some cruise lines require you to pay for a deposit and use your FCC towards the balance. Who can I contact about this? If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. If the FCC has already been issued, you cannot revert back to a cash refund. Caesars Entertainment to transfer hotel tower from Horseshoe to Paris Las Vegas. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. NRDB are applicable to groups at prevailing rates. More happens on the Edge. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. How you can use your future cruise credit and redemption rules can sometimes be a bit confusing. Luke Lankford and Mary Jo Mattingly like to spend . DUC950, March 18, 2020 in Celebrity Cruises. Has anyone had success getting their FCC transferred to someone else? FCC may be transferred to another guest in an Individual or non-contracted Group booking. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? After March 31, guests will still receive the FCC, but will no longer qualify for the onboard credit. If you booked air through Flights by Celebrity with a refundable air option, Celebrity will handle changing your arrangements. SUMMIT BERMUDA/CAN/GREELAND 7/4/21 10/4/21. What did the Cruise with Confidence program offer? The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. In addition, cruisers sometimes receive future cruise credits when [the cruisers] cancel a sailing. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. Planning a cruise? Refunds will be processed to the original form of payment. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Please be aware of deadlines in order to request a refund. Certain promotions will be excluded from the policy. Carnival Cruise Line | Future Cruise Credit - United Cruises He made the decision to cancel his cruise and took a FCC that must be used by a certain date. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Terms and Conditions Apply. Multiple FCCs maybe applied per guest within the same reservation. Contributor. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Caesars Entertainment to transfer hotel tower from Horseshoe to Paris Is your future cruise credit about to expire? Check here so you don't Couldnt just apply it over the phone. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Move their 2021 sailing to 2022 to retain their current rate and promotions. Royal Caribbean has removed its "book redeem/by" deadline date for future cruise credits. Will I receive a refund for those? Retrieve the reservation for which you want to apply the cruise credit. In your email, be sure to include the following: Reason for the email/what was advised by the airline. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. When booking, youll enter the Certificate Code for each guest on the Guest Information page. By 1. FCC transfer to another guest - Celebrity Cruises - Cruise Critic Community Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. Start completing the fillable fields and carefully type in required information. Announcing Our 2023 Cruisers' Choice Award Winners! Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. The issue's been escalated to supervisors at both the agency and Celebrity. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Still waiting for taxes and port charges to be refunded to my Credit Card. Affluent Media Group, a Dotdash Meredith company. Also, will the taxes/fees and port expenses be refunded? If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? The deadline to request a transfer is May 4, 2022. You can use the second FCC on another booking. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. (Photo by Simon Colbing/EyeEm/Getty Images) If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue . Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Carnival Cruise Line | Future Cruise Credit - Cruises.com Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Still waiting for taxes and port charges to be refunded to my Credit Card. the FCC is per person and is not transferable . The ultimate guide to how to pick a cruise line, Are drinks packages worth the price? SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. PDF Top Tips & Insights to Assist With Future Cruise Credits You may request a change in the cruise price and offer up to 48 hours prior to the departure date. You can redeem any FCC by calling us! Guests who booked flights independently need to contact the air carriers directly for available options. Royal Caribbean will allow a one-time transfer of an FCC to someone else. b) Were the taxes and fees included in the FCC or did you get a $ refund; if $ refund how long did that take to be credited to your CC? No, go to the New England/ Canada thread. Improve earnings, maximize rewards and track progress toward dream trips. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? 98765432. Often the dollar value is 100% of the amount the passenger paid. Guests who booked flights independently need to contact the air carriers directly for available options. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? Azamara Circle Loyalty Program | Azamara Cruises I booked a cruise on board that has now been cancelled by Celebrity. The refund will typically appear on your credit card statement in the next billing cycle. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Can you use your Future Cruise Credit (FCC) on an existing booking? You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Photo Credit: Solarisys / Shutterstock.com Both FCCs and onboard credits can be combined with. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. All taxes and fees will be refunded back to original form of payment. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. To have the FCC transfer done an email with specific details of the FCC and who it is being transferred to needs to be sent to celebrityrrs@celebrity.com (Celebrity resolutions). Responses may take 7 to 10 business days. This varies by cruise line. Can FCC be transferred? - Celebrity Cruises - Cruise Critic Community Modified Date: Feb 10, 2022. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Received FCC on March 16. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Celebrity. HAL future cruise credit is only valid on cruises sailing through 2022 . They must be used before they expire or the value is forfeited. Norwegian Cruise Line | Future Cruise Credit - CruisesOnly Click here to reload the page in order to enable certain features. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Call us at 888-743-2735 if you need help finding the perfect cruise. I thought I would receive just one FCC for the total amount I paid, not divided by 3. The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. The Pros and Cons of Future Cruise Credits - Cruise Radio Norwegian Cruise Line | FCC | How to Redeem Future Cruise Credits The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. FCC Coupon Number (s): 98765432. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Does anyone know if the FCC can be transferred to another person. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. We give you our exclusive bonus offers , plus all qualifying cruise line offers , plus all of the cruise line loyalty program benefits. The credit will be applied to the balance due within 48 hours. I made my reservation using Casino Certificates. When does my Global Suspension or Cruise With Confidence FCC expire? Carnival Cruise Line Carnival Cruise Line has suspended all sailings through April 30, 202, with additional dates canceled throughout 2021 and into 2022 on select ships that have left the fleet. Frequently Asked Questions - Norwegian Cruise Line Once the FCC is transferred, then that person can use your FCC since it belongs to them going forward. You can redeem any FCC by calling us. They issued FCCs back in my parents name for their share of the deposit even though I paid with my credit card. Apr 28, 2022 11:08 AM EDT. Plus, an additional $50 onboard credit as our SpringBonus.*. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. Please reference the chart below. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. QUESTION: If he does that and I have to cancel my cruise, will I receive a new FCC for the total amount of my cruise, an FCC for only the non-refundable deposit, or no FCC at all? Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. High school prom dates discuss viral fishing trip It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. Multiple FCCs may be applied per guest within the same reservation. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. Click here to reload the page in order to enable certain features. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. Cruise with Confidence | Celebrity Cruises If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? Future Cruise Credit - Questions Answered Cancelled cruise on March 8 for March 14 sailing. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. . Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Would have made it much easier for me to use on future cruise. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. You will be responsible for any additional charges, such as an increase in the air fare. The issue's been escalated to supervisors at both the agency and Celebrity. Yes. Here, Crooks answers the most common questions about future cruise credits, known as FCCs, in industry parlance. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. Your travel advisor knows best. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. After I receive my 125% Future Cruise Credit (FCC), can I choose to change to the 100% refund? OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. By 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor.